IT Data Analyst

job details:

• location:Canton, NY

• salary:$61 - $64 per hour

• date posted:Thursday, April 12, 2018

• job type:Contract

• industry:Information Technology

• reference:614089

job description

Job Description:

Provides technical support to users including problem recognition, research, isolation, resolution and follow-up steps.

Responsibilities:

• Is able to resolve some problems immediately, while more complex problems are assigned to second level support.

• Maintains a troubleshooting tracking log ensuring timely resolution of problems.

• Has detailed knowledge of one skill area or basic knowledge of several skills.

• Frequent use and application of technical standards, principles, theories, and concepts and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity. - Works under general supervision.

• Follows established procedures.

• Work is reviewed for soundness of technical judgment and overall adequacy.

• May take on moderate size projects or several components of a large project.

• Contributes to the completion of milestones associated with specific projects.

Requirements:

Education: AAS Required, BS Desired

Experience: 1-3 Years