H&R Block Client Services/Receptionist in CLAYTON, New York
The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.
The Client Service Professional is responsible for:
Greeting clients in a personalized, friendly, and inviting manner
Matching clients with the best suited tax professional for their needs
Scheduling clients how they would like to be scheduled
Handling client exits by assuring all current and future needs are met
Maintaining office cleanliness and organization of resources with team members
Other duties as assigned
703 STATE ST
Tax Office Job Categories:
High school diploma or equivalent.
Skills and Experience
Strong customer service skills needed to ensure an outstanding end-to-end client experience.
Ability to perform well under stress while working in a fast-paced environment.
Ability to multi-task.
Strong organizational and time-management skills.
Knowledge of cash registration operations is helpful.
Knowledge and experience with a Windows based computer system preferred.