Camping World and Good Sam Store Manager in Watertown, New York

The Store Manager is responsible for the complete day to day operation of a Gander Outdoors Store. This is accomplished by developing strategies, identifying goals and objectives, and leading and coaching a team of associates to execute those goals.

Essential Functions:

  • Manage all aspects of accounting, operations, compliance, shrink, and profitability through the highest standards of integrity and ethics.

  • Drive the business to success by delivering metrics and achieving success on the leaderboard.

  • Recruit and hire qualified associates adhering to established pay guidelines.

  • Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer’s outdoor lifestyle.

  • Evaluate, coach, counsel and train associates for success.

  • Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms.

  • Participate in the creation of schedules which are geared to meet customers’ needs.

  • Involvement in the community to promote the brand and stay informed concerning competitors.

  • Demonstrate safe practices and procedures in store by adhering to company standards.

  • Ensure all Federal, state, local compliance of the location’s FFL and adherence to company policy on the handling of firearms is met.

Non-Essential Functions:

  • Complete other duties as assigned.

Key Results Expected from this Position:

  • Sales Revenue: Deliver sales revenue to established budgets. Create and lead a selling culture that delivers critical sales metrics through training, motivation, coaching feedback on a regular basis.

  • EBITA Performance: Manage all aspects of accounting, operations, compliance, and shrink reduction.

  • Customer Experience: Hire and lead an associate team that is 100% committed to delivering an exceptional customer experience.

  • Associate Engagement: Create a culture of constant learning and improvement that engages the entire store team through recognition and coaching. Maintain lover than industry standard turnover.

Education/Years of Experience:

  • Bachelor’s Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience.

  • Must be a minimum of 21 years of age.

Other Qualifications:

  • Outstanding oral and written communication skills.

  • Leadership and interpersonal skills required to interact with all levels of the company.

  • Excellent planning and organizing skills.

  • Able to coach direct report (Assistant Managers).

  • Occasional overnight travel may be required.

  • Proficient computer skills to be able to maneuver in a windows based environment.

  • Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis.

  • Ability to work a flexible schedule to meet the needs of the business.

  • Demonstrate ethical and honest behavior in day to day interactions and business decisions.

  • Must be flexible and able to react to the needs of the business.

  • Able to freely access all areas of the register area by standing, walking, stooping, crawling, crouching, and kneeling: ability to lift and/or move up to 50 lbs.

Gander Outdoors is committed to a diverse and inclusive work environment.

With Rights Come Responsibility.

*Gander Outdoors is a responsible licensed federal firearms seller.*

Job Req #: 39988

External Company URL:

Street: 21182 Salmon Run Mall Loop W